What is the one top mistake a person can make getting into upper management? A pretty big mistake when casinos are short on floor supervisors, they need to hire people. If they don’t have anyone to hire, what they’ll do is they will ask new dealers, so what happens sometimes is a break-in dealer will go in. They are only there for 3, 6 months...literally that’s how long their dealing. And then the casino will be like, “Hey we really need a floor supervisor, can you do it?” And the persons like, “Yeah, sure your offering me full time, your offering insurance, benefits, like yeah of course I want to take it.” The alternative would be to be an extra board dealer for 2 years before you get full time and insurance and so a lot of people jump at the chance and I don’t blame them. But what they don’t realize is that they are hindering themselves by doing this. Having that experience dealing different table games and being on the table for longer than 6 months is extremely helpful later on in your career. As you're going through and you're being a floor supervisor. Also, as a floor supervisor, if anything happens to your dealer, whether they are sick, they have to go to the bathroom really fast...if something happens to them, the floor supervisor is responsible to take the dealer out and clap into the game and deal the game. So if you are a floor supervisor that has only dealt for 6 months and you need to take someone out of Let-it-Ride and you have never dealt Let-it-Ride, like what are you going to do for the next hour or however it takes for them to get a dealer? That’s not going to be good, seeing you try to deal the game. So again that’s one of the pitfalls people run into as a floor supervisor.
What are the Pros and Cons of suiting up vs dealing? The pros of being a dealer is that it’s an 8 hour job, your on break for 2 hours of it. You don’t have to do paperwork. If there’s any problems you hand it to the floor supervisor and it’s their responsibility and your job is to have fun. And you get paid very well. You get paid on the same level or a bit more than a floor supervisor. Being a dealer is a great job. Alot of people stay at this job for a very long time because it’s so awesome. The Cons of being a dealer: You have to wait 2 years as an extra board before you get insurance or benefits. Extra board...it depends on the casino but they could work you 2 days a week or 7 days a week. It just really depends. A lot of people don’t like that...they want insurance, they want stability, they want a salary. So dealers make hourly plus tips and you never know what the tip is going to be. But Floor Supervisors make salary so they always know what their paycheck is going to be and some people really like that stability. So that’s the pros and con for the dealer. With the floor supervisor some of the cons would be more paperwork, more responsibility, more hours, they are on salary but that sometimes means that they have to work later or come in earlier for a meeting or something they need to do. Or if they have to work overtime they don’t get paid extra for it because they are salary. Paperwork, responsibilities, meetings...so those are some of the cons. Some of the pros...again like I was saying once you get it full time, salary, insurance.
Are casinos looking for supervisors even now with covid-19? Fantastic question. So a lot of videos that I am giving you are for normal times. We live in an abnormal world now. Covid has created a whirlwind of uncertainty. The thing with the casinos right now is when a lot of the casinos closed they laid off their workforce. When they opened they only hired 50% of their workforce back so they still have to hire most of their people back before they will hire new people. Now again, if you guys go check out Bennie Mancino, really awesome. He just started doing live streams. His channel is “Be in the Know.” He was just doing a livestream the other day, talking about casinos coming back and he said some of those casinos are hiring. Like they were really desperate for people before the pandemic. So some of them are still hiring. So it really just depends on the casino and their situation and what they did before and after the Covid closingins and re-openings. So, go check out your casino. If you want to know if a casino is hiring you can always as for a shift manager and then as they if they are hiring and if you can audition. Like I have said in earlier videos, if you're going to do this put your application in beforehand and make sure you show up in your salt and peppers.
If someone doesn’t wish to be a supervisor, could they leave that off their application or will the casino be able to see that information somewhere? So that’s a good question. One thing about that is if you do leave it off the application you will need to explain about that gap. So if you were working somewhere for a year as a floor supervisor, and you leave it off the application the casino will be like... What have you been doing for a year? Why do you have a year gap? That doesn’t look good. So again that just depends. Now can they find out that information elsewhere? Not unless you put that info on the application and they are able to call. There is always the gaming license but I don’t know enough information about the NV Gaming Control Board and what they can and cannot see to be able to answer that question confidently.