When you enter a table, always make sure you know your table minimum and maximum.
Sometimes the floor will ask you to change the sign; hit the small switches behind the sign.
If the player bets less than the table minimum and you don’t notice it before the cards come out, pay or take just that
amount that was played. Then tell the player that they need to play the minimum on the next hand.
When a player walks up to the table wanting to play a cheque from a different casino, don’t let them, this is a foreign cheque
and it’s not considered valid currency. The dealer must call out “foreign cheques” and the floor will check to see if the
casino can exchange them or not.
If the floor gives the approval then put the foreign cheque on the left side of the table. Take the correct amount out of the
rack and place on the right side of the table and prove the amount to the cameras.
Give the player the casinos cheques, then take the foreign cheques and drop them in the drop box. If the floorman tells you
that the casino can’t take the foreign cheque, then give it back to the player and suggest that the cage might be able to
exchange it for them.
There is a tier system of verbal calls that you are expected to make to alert the floor when certain situations happen.
“Approval Calls” are made when the dealer must wait for an approval from the floor before completing an action.
“Alert Calls” are made when the dealer needs to notify a floorman but does not need an approval for the action to be
completed. Each house will have different rules on what calls are considered alert calls or approval calls.
Every casino is different – I’ve worked at casinos where you needed an Approval Call to change $20 and then I worked
at other casinos where you call out an Alert Call to change $100 and an Approval call for $300. Basically, every house
is different. The normal trend is an Approval Call for any action of $100 or more; and no call for anything less than
$100. Communication is the best protective device you can build into your game.
These verbal warnings are important so you must make sure the floorman knows the situation. Make the call and then wait
for an approval; don’t turn away from the table to look for the floor. If you don’t hear anything, then make the call
again. If the floor acknowledges you then continue with your actions. If there is a problem, the floor will issue further
The following is a list of when you’re supposed to make an approval call and what you’re supposed to say:
● When a player tries to use foreign cheques from another casino, call out “Foreign Cheques”.
● When a player wants to double down on anything that he can bust on; call out “Doubling on a Hard 12” or whatever the player’s total number is.
● When a player wants to double down on a blackjack, call out “Doubling Down on a Blackjack”.
● When a player requests “Even Money” on their blackjack during the insurance bet, call out “Even Money on a Blackjack”. At some casinos they don’t ask you to
give an approval call for “Even Money”.
● When you need to change a $100 bill, call out “Change $100”.
● When a player needs you to change their $100 cheque for smaller denomination cheques, call out “Cheque Change $100”.
● When a player wants to bet cash, call out “Money Plays $100” or whatever amount the player gambles.
● When a player wishes to leave the table, trade in their many small cheques for 1 or 2 large cheques, call out “Color Up $100” or whatever amount above $100 that
the player colors up with.
● When a player suddenly plays a large bet compared to what he was playing before, call out
● When you’re pitching a handheld deck and one of the cards goes over the table edge call out “Card Down”.
● When you drop a cheque or roll it off the table, call out “Cheque Down”.
● When a player requests a marker, call out “Marker”. When a player wishes to pay off his marker, call out “Marker Down”.
● And for anything that would make you break from your normal dealing procedure, call out “Floor” and they will come over and help you with your situation.
This is only meant to notify the floor, you do not need to wait for an approval before continuing with your action.
● When changing a $20 bill, call out “Change $20”.
● When it’s time for the dealer to shuffle the shoe, call out “Shuffling”. When you are done shuffling the multi-deck and you need to roll it, call out “Rolling”.
● If there are no player’s that want to cut the deck then the only one left to cut is either the dealer or the floor. If the floor isn’t around then
the dealer will make the cut by first calling out “Dealer’s Cut” and then cutting the deck.
● When a player double’s down with less money than their original bet; call out “Doubling Down for less”.
● When a player places his bet after a card comes out or if he places his bet outside of the betting circle, then say “No Bet” and push the bet back to him.