When you want to be a dealer the first thing you do is go to dealing school. Before you start learning anything they ask you
“Have you ever gambled on the game you want to learn?” My answer to this question was “no”. So I was told to go gamble on a
blackjack table and make sure I knew how to play the game before I came back to learn how to deal.
When you work as a dealer you will be expected to follow the correct procedures for all actions on a game. These procedures
are made, refined and perfected through decades of trial-and-error. Because of this, every casino has variations to the rules
and the casino will change the procedure on you and you have to learn it and apply that procedure right away. To be a good dealer
you need to be good at game security, readability, and procedures.
This is one of the most important factors when dealing. Everything you do as a dealer is procedure or for the cameras. Because the
cameras are watching, all hand signals and actions that the players and dealers do need to be clearly indicated. This is to ensure
that players don’t cheat as well as stopping dealers from cheating.
The floor, cameras and players must be able to see and understand all of the dealer actions at all times. This calls for
readability, cleanliness, and order when dealing cards and paying bets. Each action must be laid out for all to see and read.
All actions by a dealer require a specific predetermined motion. The dealer must complete certain actions at certain times
following a set procedure. Things are not done on a whim by the dealer. These actions have been standardized by casinos to
bring a level of protection into the game. It is the most important tool a casino has to maintain the reliability and honesty
of the game.
When you learn how to deal, the first thing you are taught is the basic procedure. When you’re hired you’ll receive a large packet of
procedures that is specific to that casino. You’ll need to go home, study this packet and then practice so you know how to deal when you
Every house, which is also a slang term for casino, has different procedures and when you’re auditioning for a job the managers don’t
expect you to know the house way. They are looking at your basic dealing skills. Keep in mind that every “House” will be different when
it comes to shuffling procedures, the road map, rubber band, markers, credits, fills and basic game rules. On top of all that, every Floor
will have their own expectations and rules for what you are supposed to do. It’s a pain, but keep in mind what rules each Floor wants you
to complete. And even though you think something should be done a certain way, that doesn’t matter because you must always do as the Floor
tells you! Don’t freak out, you will not get written up on your first day. It is expected that dealers make mistakes, so you will always be
given warnings. It is when you don’t follow those warnings and keep doing the same action that you will get written up.
Because you will be working with money, you will be expected to deal in a neat, clean, readable and reliable way. This includes verbal calls
which you will notify the floor of what you are doing. You must make these calls. We will go into Alert Calls more later. Also, you’ll be
asked to sign many pieces of paperwork, you must check all of the information on that paper because if anything is wrong and your signature
is on the paper then you will be the one to get in trouble. Usually the paperwork is correct but there have been plenty of times where it was
wrong and you must not sign your name on it unless it is fixed.